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Welcome Providers!

Preferred Network Arrangements

BBA administers many national and regional Employer Group Benefit Plans for Massachusetts-based businesses and organizations. BBA medical plans utilize the national BlueCard® network. When a member sees a BlueCard® provider, they receive the benefit of the savings that the local Blue plan has negotiated. Dental plans administered by BBA include access to our Dental Blue® Network.

As a provider, take advantage of our round-the-clock online resources and secure portal.  

Once logged in, you will have the ability to: 

  • Verify eligibility
  • View status of claim submissions
  • View patients' accumulators and much more!

Claim Filing Information(Massachusetts Providers)

Mailing Address (claims and correspondence):

  • Blue Benefit Administrators of Massachusetts
  • PO BOX 55917
  • Boston, MA 02205-5917

Physical Address (overnight/over sized packages):

  • Blue Benefit Administrators of Massachusetts
  • 101 Huntington Avenue, Suite 1300
  • Boston, MA 02199-7611

Provider Electronic Submission Information

  • Please use payer ID 03036 to submit claims electronically

Claim Filing Information(Non-Massachusetts Providers)

File claims with your local Blue Cross and Blue Shield Plan

Provider Access

Upon securing a username and password, view your claim submittal status.

Questions about claims, benefit information or verification of benefits?

If you have questions about a claim, eligibility or verification of benefits please call and speak with a LIVE representative at  877-707-2583.

Need Help with Online Portal Registration or Password Assistance?

For assistance with portal registration or portal password assistance, please call 855-735-2583. 

Provider Search

Use one of our online directories (performs on mobile devices, tablets and desktop computers) to search for a participating hospital, doctor or other health care provider. Please refer to the member’s Blue Benefit Administrators of Massachusetts ID Card to see what network is part of the plan.

Search the National BlueCard® Network (inside the U.S)

Search the National BlueCard® Network (outside of the U.S., Puerto Rico, and the U.S. Virgin Islands)