Welcome Members!

Welcome to the members section of the BBA web site. Here you can find commonly requested forms, access to your claim history, provider network listings, and other useful information.

Select the "Sign In" button located on the right hand side of this page. Once you have entered your employer's name, select the product you wish to access.

If you prefer, you can phone a Customer Service Representative (CSR) Monday - Friday, 8 a.m. - 6 p.m. EST at 877-707-2583 (BLUE)

Provider Search

Use one of our online directories (performs on mobile devices, tablets and desktop computers) to search for a participating hospital, doctor or other health care provider. Please refer to the member’s Blue Benefit Administrators of Massachusetts ID Card to see what network is part of the plan.

Search the National BlueCard® Network

Search the Select Blue® Network

Select Blue® is a smaller, more selective network plan that provides members with a limited network of doctors and hospitals in Massachusetts. If you are a Select Blue Member, your plan materials and ID card will indicate “PPO with Select Blue” or “EPO with Select Blue”.

Search for a Participating 
Dental Network Provider

If your BBA Dental Plan includes access to the Dental GRID+ Network, use our online directory to search for a participating network dentist near you. Be certain to make sure that the provider is in the network referenced on your BBA member identification card by carefully reviewing your search results which includes a field that lists the provider's network affiliation.

Member Access

  • Claim and Document Submission
  • Benefits
  • Claims
  • Explanation of Benefits (EOB's)
  • Provider Search, and much more!!


Secure Document Submission

Need to just submit claims or a document? Go to our Secure Document Submission portal.


Blue365® 

Blue365® offers help and great deals from top national brands to make living a healthier
lifestyle more fun and affordable. Once registered, each week a special deal of the week is delivered straight to your email box. 

Go to https://www.blue365deals.com/,  to learn more and start saving today!