About Us

Blue Benefit Administrators (BBA) is a third-party administrator and wholly owned subsidiary of BlueCross BlueShield of Massachusetts.

Through the years, BBA has maintained an excellent reputation in the marketplace and is known for its unparalleled dedication to customer service. With our in-house full service TPA, BBA is a one stop shop for all your healthcare and benefit needs.

 

Our Team

William J. Meehan

Mr. Meehan joined BBA with more than 25 years of employee benefit and healthcare innovation experience, including ten years with high-growth private equity and venture capital-backed healthcare innovation companies specializing in member engagement, digital Medicare distribution, and virtual care. Earlier in his career, Mr. Meehan worked in employee benefits, spending eight years with Cigna in the Middle Market segment, and eight years with Aetna National Accounts.  

Mr. Meehan was raised in the Lakes Region of New Hampshire and graduated from Providence College in Providence, R.I. with B.S. in Political Science. Bill currently lives in Massachusetts with his wife and twin sons.


Matt Ferguson – Senior Vice President/Chief Operating Officer

After holding a variety of positions within the organization since 1997 (Customer Service Supervisor, Claims Manager, Director of Implementation/Product Development, and VP of Core Services and Strategy), Matt currently serves as the company’s SVP and Chief Operating Officer. Possessing a solid understanding of the environment in which TPAs operate, as well as the structure and functions of the competitive health insurance landscape, he plays a key role in the development of the firm’s organizational efficiency and strategic planning efforts. 

Matt holds an undergraduate certificate in Management, a Bachelor of Science in Business Administration w/conc.  Organizational Leadership (Summa Cum Laude) from Southern New Hampshire University, and an executive miniMBA™ from Bentley University.

 

Jim Brown – Senior Vice President of Corporate Strategy

 

Jim brings over 30 years of healthcare technology experience to BBA.  He successfully transforms strategies into solutions and services that drive customer loyalty and top-line growth.  Recently he was Vice President of Technology Sales at AMN Healthcare where had responsibility for sales for the Language Services division as well as a Division Leader for the Physician Credentialing solution.

Jim held several other Sales leadership positions with other healthcare technology companies and had responsibility for the largest clients.  Early in his career, he had technology and corporate planning leadership roles with Blue Cross Blue Shield of Mass. and Harvard Pilgrim Healthcare.

Jim received a BA from Stonehill College and an MBA with a concentration in Strategic Planning from Suffolk University.  He enjoys spending time golfing, skiing, reading, and with his family. 

 

Chris Cassino – Vice President of Information Technology/Chief Information Security Officer

Chris joined BBA in 2019 as IT Manager of Infrastructure and Security. Chris brings over 20 years of experience in healthcare IT operations, including systems, networking, strategic planning, process improvement, leadership, and security.

He was promoted to Vice President of IT Chief Information Security Officer in early 2021.

In his spare time, Chris enjoys relaxing with his family, vintage automobiles, and outdoor activities.

 

Jim Fricchione – Vice President of Sales and Client Services

Jim was brought in to run both sales and client services for BBA. He’s been in various leadership positions with national insurers for over 20 years.  During that time, he led teams through dramatic market expansions in Massachusetts, California, New York, North Carolina, Ohio, and now New Hampshire. 

He earned his B.S. degree from Westfield College in Psychology and Business and was awarded a Registered Health Underwriter (RHU) certification.

In his spare time, Jim volunteers on several local town boards, including serving as Chairman of the Board of Trustees for the Windham Academy Public Charter School. 

He currently lives in Windham, NH with his wife and three young children.

 

Jessica Hier – Vice President Controller 

With a background in healthcare, technology, and accounting, Jessica joined BBA in 2010 as a Staff Accountant.  She quickly excelled through the ranks, assisting with new projects focused on efficiency and helping to lead the financial team. She was promoted to Manager of Financial Operations in 2012, Director of Financial Operations in January 2018, earned her Masters in Business Administration from Champlain College in March 2018, and was promoted to Assistant Vice President and Controller in January 2022, and then to Vice President Controller in September 2022.

Jessica currently lives in Colchester, Vermont with her husband and two children where she enjoys getting out on the lake.

 

Brenda Cubit – Director of Claims & Customer Service

Prior to employment with BBA, Brenda worked as a Medical Office Assistant, holding an Associate of Science Degree in that field.  

Brenda joined BBA in October 1998 as a Claims Examiner. After mastering that task, Brenda was promoted to Claims Auditor at which time, she then attended a “Coding Training Bootcamp” where upon successful completion of the exam, became a Certified Professional Coder.  

As BBA expanded, Brenda was tasked with training new employees and implemented a training program as the company’s Training Coordinator.  From there, Brenda was promoted to Claims Supervisor and eventually Claims Manager. 

After a short leave, Brenda returned to BBA and continued working on multiple operational projects and moved into the position of Project Manager. Continuing to be heavily involved in implementation and operational projects, Brenda quickly became a resource for all departments.  As BBA grew further, Brenda was promoted to Director of Claims and Customer Service. 

 

Kelly Merrill – Director of Stop Loss 

Prior to BBA, Kelly worked with Stella Foods, Dynapower and other VT employers, working in HR and Benefit management.  

Joining our team in 1995, Kelly held various positions in the sales and marketing department before coordinating the development of our Stop Loss Marketing team where she organized the underwriting of Excess Loss coverage with preferred markets as our Marketing Manager. 

After serving as Manager through this major growth period, Kelly was promoted to Director of the Stop Loss and Marketing in 2016. 

Kelly earned her AS in Business Management at Champlain College.