About Us

Blue Benefit Administrators (BBA) is a third-party administrator and wholly owned subsidiary of BlueCross BlueShield of Massachusetts.

Through the years, BBA has maintained an excellent reputation in the marketplace and is known for its unparalleled dedication to customer service. With our in-house full service TPA, BBA is a one stop shop for all your healthcare and benefit needs.

 

Our Team

 

William J. Meehan – President

Bill joined BBA with more than 25 years of employee benefit and healthcare innovation experience, including ten years with high-growth private equity and venture capital-backed healthcare innovation companies specializing in member engagement, digital Medicare distribution, and virtual care. Earlier in his career, Mr. Meehan worked in employee benefits, spending eight years with Cigna in the Middle Market segment, and eight years with Aetna National Accounts.  

Bill was raised in the Lakes Region of New Hampshire and graduated from Providence College in Providence, R.I. with B.S. in Political Science. Bill currently lives in Massachusetts with his wife and twin sons.

 

Matt Ferguson – EVP and Chief Operating Officer

After holding a variety of positions within the organization since 1997 (Customer Service Supervisor, Claims Manager, Director of Implementation/Product Development, and VP of Core Services and Strategy), Matt currently serves as the company’s EVP and Chief Operating Officer. Possessing a solid understanding of the environment in which TPAs operate, as well as the structure and functions of the competitive health insurance landscape, he plays a key role in the development of the firm’s organizational efficiency and strategic planning efforts. 

Matt holds an undergraduate certificate in Management, a Bachelor of Science in Business Administration w/conc.  Organizational Leadership (Summa Cum Laude) from Southern New Hampshire University, and an Executive miniMBA™ from Bentley University.

 

Jim Brown – EVP and Chief Revenue Officer

 

Jim brings over 30 years of healthcare technology experience to BBA.  He successfully transforms strategies into solutions and services that drive customer loyalty and top-line growth.  At BBA he has responsibility for all of Sales, Client Services, and Client Onboarding. Previously, he was Vice President of Technology Sales at AMN Healthcare where had responsibility for sales for the Language Services division as well as a Division Leader for the Physician Credentialing solution.

Jim held several other Sales leadership positions with other healthcare technology companies and had responsibility for the largest clients.  Early in his career, he had technology and corporate planning leadership roles with Blue Cross Blue Shield of Mass. and Harvard Pilgrim Healthcare.

Jim received a BA from Stonehill College and an MBA with a concentration in Strategic Planning from Suffolk University.  He enjoys spending time golfing, skiing, reading, and with his family. 

 

Dustin Eggers - EVP and Chief Strategy Officer

Dustin joined BBA with 15+ years of healthcare experience where impacting cost, quality, and consumer experience has become his career-long passion.  He has held a diverse set of positions, most recently on the executive leadership team of a venture capital backed digital/virtual health organization.  Prior to that he was a P&L owner of a high-growth healthcare software entity in the private equity space that was later acquired by a public traded healthcare analytics company.  Dustin began his career at a boutique management consulting firm focused on go-to-market strategy, an experience that afforded him the opportunity to work within the walls of 40+ health plans over the course of a decade.

 

He holds a BA in Business from the University of Arizona, an MBA from DePaul University, and has also completed executive education at MIT.  Dustin was born and raised in Chicago and now lives in Kansas City, where he enjoys spending time with his wife, Erin, and daughter, Madelyn.

 

Jessica Hier – SVP Finance

With a background in healthcare, technology, and accounting, Jessica joined BBA in 2010 as a Staff Accountant.  She quickly excelled through the ranks, assisting with new projects focused on efficiency and helping to lead the financial team. She was promoted to Manager of Financial Operations in 2012, Director of Financial Operations in January 2018, earned her MBA from Champlain College in March 2018, and was promoted to Assistant Vice President and Controller in January 2022, and then to Vice President Controller in September 2022.

Jessica currently lives in Colchester, Vermont with her husband and two children where she enjoys getting out on the lake. 

 

Rob Stokes – SVP Organizational Efficiency and Innovation

Rob started working at Cobalt Benefits in 1999 and rejoined the company in 2021 after working for several years in the broker and carrier community within Vermont. He has extensive experience in many different departments within Cobalt Benefits, providing him with an excellent overview of the entire company. Using this experience, Rob provides a unique consultative look within the organization to help improve efficiencies and provide opportunities for innovation. Rob’s passion for delivering efficient and controlled solutions for employees and clients continues to make Cobalt a leader in the industry.

Rob was born in Burlington, VT, and has never left. He attended Champlain College, where he earned a BS in Accounting and an AS in Business Management and currently lives in an empty nest in Williston, VT, with his wife Tracey and dog, Pearce.

Chris Cassino – VP of Information Technology and CISO

Chris joined BBA in 2019 as IT Manager of Infrastructure and Security bringing a 20 year background in healthcare IT operations, systems, networking, strategic planning, process improvement, leadership, and security.

Chris holds an Executive miniMBA™ from Bentley University and was promoted to Vice President of IT Chief Information Security Officer in early 2021.

In his spare time, Chris enjoys relaxing with his family, vintage automobiles, and outdoor activities.

 

Brenda Cubit – Senior Claims Director

Prior to employment with BBA, Brenda worked as a Medical Office Assistant, holding an Associate of Science Degree in that field.  

Brenda joined BBA in October 1998 as a Claims Examiner. After mastering that task, Brenda was promoted to Claims Auditor at which time, she then attended a “Coding Training Bootcamp” where upon successful completion of the exam, became a Certified Professional Coder.  

As BBA expanded, Brenda was tasked with training new employees and implemented a training program as the company’s Training Coordinator.  From there, Brenda was promoted to Claims Supervisor and eventually Claims Manager. 

After a short leave, Brenda returned to BBA and continued working on multiple operational projects and moved into the position of Project Manager. Continuing to be heavily involved in implementation and operational projects, Brenda quickly became a resource for all departments.  As BBA grew further, Brenda was promoted to Director of Claims and Customer Service. Most recently, Brenda has been promoted to Senior Claims Director.