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Welcome to the employer section of the BBA web site. The employer section of our web site contains forms and other useful information. For additional support, please contact your Account Manager.

You can direct your employees to the member section of our website or they can always speak to our customer service representatives by telephone Monday through Friday, between 8 a.m. and 6 p.m. EST, at the toll-free customer service phone number listed on their ID card.

Locate a Network Provider

Use one of our online directories to search for a participating hospital, doctor or other health care provider near you. Please refer to the member’s Blue Benefit Administrators of Massachusetts ID Card to see what network is part of the plan.

Search the National BlueCard® Network
You may also let your mobile device be your guide for National BlueCard Network participating healthcare provider information. Download the app for iphone or Android devices.

Search the Select Blue® Network
Select Blue® is a smaller, more selective network plan that provides members with a limited network of doctors and hospitals in Massachusetts. If you are a Select Blue account, your plan materials and ID card will indicate “PPO with Select Blue” or “EPO with Select Blue”.


Employer Access

Round-the-clock access to information about benefits, claims, forms, and enrollment.

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Secure Email & File Transfer

Obtain your monthly reporting package or communicate with us confidentially.